Let Me Speak to the Manager!
Selling From the Buyer’s Point of View
Imprint: Resource Publications
Discover for yourself:
—Leadership and ethics of service.
—Rules of professionalism in sales.
—Two mistakes that even experienced salespeople make.
—How to build a stable customer base with the three Rs for salespeople.
—The manager credibility check list.
—The importance of customer-service skills.
—How to develop and teach the service attitude and mentality.