Building a Total Quality Culture Download Cover Request Review Copy Request Exam Copy

Building a Total Quality Culture

by Joe D. Batten

Foreword by Zig Ziglar

Imprint: Resource Publications

98 Pages, 7.00 x 10.00 x 0.20 in

  • Paperback
  • 9781625645784
  • Published: January 2014

$16.00 / £12.00 / AU$22.00


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"This book adds a significant dimension to the current emphasis on Total Quality Management by emphasizing both the need and the means for bringing about cultural change that will ensure positive bottom line results." --George Morrisey, author of Creating Your Future: Personal Strategic Planning for Professionals "Joe Batten has done it again. His nine steps for a Total Quality Culture are right on target." --Christopher Hegarty, author of How to Manage Your Boss and How to Jumpstart Your Brain "Joe Batten is my mentor. I experienced the great contents of Building a Total Quality Culture every day. It is an excellent book! I guarantee it." --Arthur Bauer, President, American Media Incorporated

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